SHIPPING INFORMATION

DPD EXPRESS £6.99 - FREE ON ORDERS OVER £150- Delivered within 1 working day*

ROYAL MAIL TRACKED 48 - £3.99 - Delivered within 2-3 working days*
- Free on orders over £100

DPD SATURDAY DELIVERY - £12.99

UK Next Day Delivery is free on orders above the value of £150.

*Delivery times are an estimate, while we have control over our dispatch timeframe, we deliver using 3rd party companies in which we have no control. Therefore all delivery times are estimates & we cannot be responsible for anything that falls outside this timeframe.

**Please also check our dispatch information on order cut off times

DHL EXPRESS ON DEMAND - $26.99- FREE ON ORDERS OVER $450 - Delivered within 1-3 working days.

USPS ECONOMY $15.99 - Delivered within 4-8 working days

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and estimated delivery date/time. If the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery. Giving you maximum flexibility and greater control over your shipment.

DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment

*Delivery times are an estimate, while we have control over our dispatch timeframe, we deliver using 3rd party companies in which we have no control. Therefore all delivery times are estimates & we cannot be responsible for anything that falls outside this timeframe.

**Please also check our dispatch information on order cut off time.

DHL EXPRESS ON DEMAND - £22.99 - Delivered within 1-3 working days.

DEUTSCHE POST STANDARD DELIVERY - £12 - FREE FOR ORDERS OVER £200 - Delivered within 4-6 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and estimated delivery date/time. If the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery. Giving you maximum flexibility and greater control over your shipment.

DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

*Delivery times are an estimate, while we have control over our dispatch timeframe, we deliver using 3rd party companies in which we have no control. Therefore all delivery times are estimates & we cannot be responsible for anything that falls outside this timeframe.

**Please also check our dispatch information on order cut off time.

DHL EXPRESS ON DEMAND - 110AED - Delivered within 1-3 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and estimated delivery date/time. If the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery. Giving you maximum flexibility and greater control over your shipment.

DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

*Delivery times are an estimate, while we have control over our dispatch timeframe, we deliver using 3rd party companies in which we have no control. Therefore all delivery times are estimates & we cannot be responsible for anything that falls outside this timeframe.

**Please also check our dispatch information on order cut off time

DHL EXPRESS ON DEMAND - 29.99AUD - FREE ON ORDERS OVER 400AUD - Delivered within 2-4 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and
estimated delivery date/time. If the shipment doesn’t fit your schedule
the 100% free service enables you to choose the time and place of
delivery. Giving you maximum flexibility and greater control over your shipment.


DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

*Delivery times are an estimate, while we have control over our dispatch timeframe, we deliver using 3rd party companies in which we have no control. Therefore all delivery times are estimates & we cannot be responsible for anything that falls outside this timeframe.

**Please also check our dispatch information on order cut off times

DHL EXPRESS ON DEMAND - £26.99 - Delivered within 1-3 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and
estimated delivery date/time. If the shipment doesn’t fit your schedule
the 100% free service enables you to choose the time and place of
delivery. Giving you maximum flexibility and greater control over your shipment.

DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

*Delivery times are an estimate, while we have control over our dispatch timeframe, we deliver using 3rd party companies in which we have no control. Therefore all delivery times are estimates & we cannot be responsible for anything that falls outside this timeframe.

**Please also check our dispatch information on order cut off times

DHL EXPRESS ON DEMAND - £26.99 - Delivered within 1-3 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and
estimated delivery date/time. If the shipment doesn’t fit your schedule
the 100% free service enables you to choose the time and place of
delivery. Giving you maximum flexibility and greater control over your shipment.

DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

*Delivery times are an estimate, while we have control over our dispatch timeframe, we deliver using 3rd party companies in which we have no control. Therefore all delivery times are estimates & we cannot be responsible for anything that falls outside this timeframe.

**Please also check our dispatch information on order cut off times

Orders placed by 2pm (UK Time) will be dispatched same day.

Anything placed after noon will be sent the next working day.

For Saturday Delivery you must have placed your order before midday (UK TIME) on the Friday before.

Our dispatch time is not included in the estimated shipping time for each courier.

Tracking information is automatically emailed to all customers. Or messaged via SMS if you choose to add a phone number to your order. 

If you do not receive an email, please check your spam folder

ALL DELIVERIES ARE ON A SIGNED FOR SERVICE AND WILL NEED TO BE ACCEPTED BY SOMEONE AT YOUR CHOSEN ADDRESS.

**DO NOT SIGN FOR YOUR PARCEL IF IT IS DAMAGED OR OPEN** 

If your parcel has been opened/damaged and any items are missing, but you have signed for it we cannot refund you or replace any items. 
Please refuse the parcel or sign for the parcel as damaged and we can then take this up with the courier.

Please visit - MAKING A RETURN

Please contact contact Customer Services - customerservices@raith-clo.com.

A member of the team will aim to get back to your email within 24 working hours.