SHIPPING INFORMATION

DPD EXPRESS £6.45 - FREE ON ORDERS OVER £150- Delivered within 1 working day.

ROYAL MAIL TRACKED 48 - £2.45 - Delivered within 2-3 working days.

DPD SATURDAY DELIVERY - £9.99

UK Next Day Delivery is free on orders above the value of £150.

DHL EXPRESS ON DEMAND - $20 - FREE ON ORDERS OVER $300 - Delivered within 1-3 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and
estimated delivery date/time. If the shipment doesn’t fit your schedule
the 100% free service enables you to choose the time and place of
delivery. Giving you maximum flexibility and greater control over your shipment.

DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

DHL EXPRESS ON DEMAND - £22.99 - Delivered within 1-3 working days.

DEUTSCHE POST STANDARD DELIVERY - £12 - FREE FOR ORDERS OVER £200 - Delivered within 4-6 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and
estimated delivery date/time. If the shipment doesn’t fit your schedule
the 100% free service enables you to choose the time and place of
delivery. Giving you maximum flexibility and greater control over your shipment.

DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

DHL EXPRESS ON DEMAND - 110AED - Delivered within 1-3 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and
estimated delivery date/time. If the shipment doesn’t fit your schedule
the 100% free service enables you to choose the time and place of
delivery. Giving you maximum flexibility and greater control over your shipment.

DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The
shipping fee or order total does not include customs and duties, and
this will be charged accordingly by customs in your own country, based
on the order value of your shipment.

DHL EXPRESS ON DEMAND - 29.99AUD - FREE ON ORDERS OVER 400AUD - Delivered within 2-4 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and
estimated delivery date/time. If the shipment doesn’t fit your schedule
the 100% free service enables you to choose the time and place of
delivery. Giving you maximum flexibility and greater control over your shipment.


DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

DHL EXPRESS ON DEMAND - £26.99 - Delivered within 1-3 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and
estimated delivery date/time. If the shipment doesn’t fit your schedule
the 100% free service enables you to choose the time and place of
delivery. Giving you maximum flexibility and greater control over your shipment.

DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

DHL EXPRESS ON DEMAND - £26.99 - Delivered within 1-3 working days.

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and
estimated delivery date/time. If the shipment doesn’t fit your schedule
the 100% free service enables you to choose the time and place of
delivery. Giving you maximum flexibility and greater control over your shipment.

DHL On Demand Delivery offers flexible delivery options:

  • Delivery my package to another address:alternate delivery to work or family
  • Deliver my package at a safe place:authorize shipment release to appointed safe place
  • Deliver my package with neighbour: Leave the package at your neighbours, reception or guard specified
  • Delivery my package at DHL ServicePoint: hold for pick-up collection
  • Request to store my package: Vacation hold for safekeeping your parcel up to 30 days
  • Deliver my package on another day: Scheduled Delivery

The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

ORDERS PLACED BY NOON WILL BE DISPATCHED SAME DAY.

ANYTHING PLACED AFTER NOON WILL BE SENT THE NEXT WORKING DAY.

FOR SATURDAY DELIVERY YOU MUST HAVE PLACED YOUR ORDER BEFORE MIDDAY ON THE FRIDAY BEFORE.

Tracking information is automatically emailed to all customers. Or messaged via SMS if you choose to add a phone number to your order. 

If you do not receive an email, please check your spam folder.

ALL DELIVERIES ARE ON A SIGNED FOR SERVICE AND WILL NEED TO BE ACCEPTED BY SOMEONE AT YOUR CHOSEN ADDRESS.

**DO NOT SIGN FOR YOUR PARCEL IF IT IS DAMAGED OR OPEN** 

If your parcel has been opened/damaged and any items are missing, but you have signed for it we cannot refund you or replace any items. 
Please refuse the parcel or sign for the parcel as damaged and we can then take this up with the courier.

Please visit - MAKING A RETURN

Please contact contact Customer Services - customerservices@raith-clo.com.

A member of the team will aim to get back to your email within 24 working hours.